Lead Database Administrator, Polypore International
Donna Wilson has been in technology for twenty-three years, starting her career at Microsoft in 1994. First supporting Windows 95, and eventually landing in the SQL Support Group, Donna has supported numerous Microsoft products (including SQL 6.5!). Her areas of focus while in SQL PSS were Clustering, Replication, Connectivity and Security. Since 2005 she has worked out in the “real world,” in many different capacities, ranging from Database Administrator to Director. She is most content getting her hands dirty in all things SQL Server.
Troubleshoot like a Microsoft Engineer
This presentation is focused on the methods and tools that a Microsoft Support Engineer leverages to troubleshoot nearly any issue that comes their way. It is designed to convey to you:
– Methodical, logical troubleshooting philosophies
– The benefit of developing soft skills that contribute to rock hard tech skills
– Tools and tricks for narrowing troubleshooting quickly and effectively